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Belinda Gerdt - Keynote Speaker

Customer Experience | Digitalization | IT | The Future of Work

Belinda Gerdt has built a successful international career in some of the world’s leading technology firms. She has almost twenty years of experience of developing digital customer-oriented businesses. Currently working for Philips at their headquarters in the Netherlands, she leads global marketing for Connected Care Informatics and helps digitize the healthcare industry. Previously she has worked for Microsoft at their Western Europe Headquarters and Amazon Web Services EMEA in Luxemburg.

Belinda has also published several books. Her book ”Customer Experience in the Digital Era” (published in Finnish), won the Kultasulka Award in 2019 in Finland. In March 2021, Belinda and her co-author Sanna Eskelinen signed a contract with one of the world’s biggest publishers, HarperCollins Leadership, who is set to publish their next book in 2022.

Belinda Gerdt is a thought-provoking speaker who presents international real-life examples stemming from her long career and the research for her writing. From her positions at top tech companies, Belinda has observed digital transformation across many industries, enabling and spurring her to follow the latest tech trends and innovations and the role they play in the development of customer experience. Belinda has also led digital transformation processes in her own fields of sales, marketing and customer experience.

“Very interesting speech! Belinda was really able to capture the culture of our company and we were all very pleased with her presentation.” –Marcus Herold, Chairman of the Board of MPS enterprises

“Thank you for a fantastic speech! Easily one of the best presentations I have attended. You inspire all women and are a wonderful role model especially for young women, encouraging everyone to follow their dreams.” –The Finnish Business School Graduates

Popular topics: The Digital Customer Experience: Think Big! | Business Transformation | Digitalization | Customer Experience Strategy and Transformation | Technologies of the Future | Thriving in Global Competition | The Future of Work

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Belinda Gerdt

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